Privacy Policy
Introduction
Pennine Megagames is committed to maintaining the privacy and security of your personal data. This Privacy Policy explains how we collect, use, share and protect your personal data. It has been written in accordance with the General Data Protection Regulation (GDPR) and guidance from the Information Commissioner’s Office (ICO).
Personal data is any information relating to an identified or identifiable natural person (known as a data subject).
It is important that you read this Privacy Policy so that you are aware of how and why we are using your personal data.
1. Who we are
Pennine Megagames is a “data controller”. This means that we are responsible for deciding how we hold and use personal information about you. Where we act as a data controller, we are required under data protection legislation to notify anyone who provides personal data to us, either directly or through a third party, of the information contained in this Privacy Policy.
If you have any queries about this Privacy Policy, please contact us at [email protected].
2. How we use your personal data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
We may also use your personal data in the following situations, which are likely to be less common:
Generally we do not rely on consent as a legal basis for processing your personal data other than in relation to sending direct marketing communications to you via email. You have the right to withdraw consent to marketing at any time by contacting us.
3. The personal data we collect from you
Enquiries and Game Bookings
You may give us information about you by sending an enquiry to our website, by signing up to our marketing mailing list, by attending one of our events, or by corresponding with us by email, phone or otherwise.
When you request information, make enquiries about any of our services or events, or book to attend one of our events, we may collect the following categories of personal data about you:
Marketing
Where you have explicitly consented to do so, we may use your personal data to inform you of special offers and new or existing services or events we offer that are similar to those that you have already purchased or enquired about. This may also include surveys or questionnaires so that we can learn more about your needs and interests.
From time to time we may use your personal data to offer you the opportunity to participate in contests, sweepstakes and other promotions. When you enter you should carefully review any rules, as they may contain additional information about our use of your personal data.
If you would prefer that we do not send such communications to you, please follow the opt-out links on any marketing message or contact us using the contact details in this Privacy Policy. Please also see the section entitled “Your rights as a data subject” in this Privacy Policy.
Our website
With regard to each of your visits to our website we may automatically collect the following information:
We will use this information:
Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.
Participants under the age of 18
We collect personal data as described above. However if you are under 18 years of age and want to request information, book a space, attend an event or contact us, you must ask your parent or guardian for permission and they must discuss your attendance with the game designer.
4. When and how we share your personal data with others
We may share your personal data with third parties where required by law, where it is necessary to perform our contract with you or where we have a legitimate business interest in doing so. The third parties will be their own data controller/s. This means that they are responsible for deciding how they hold and use personal information about you. Such third parties may include the following:
5. Transfer of your personal data to other countries
We do not generally transfer the personal data you provide to us to other countries which may be outside the European Economic Area (EEA).
The data protection laws in countries outside the EEA may not be as comprehensive or provide the same level of protection for your personal data as those within the EEA. In these circumstances, we will take appropriate steps to ensure that your personal data is handled as described in this Privacy Policy. Please contact us using the contact details in this Privacy Policy if you would like more information.
6. Security of your information
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal information to those who have a legitimate need to know. They will only process your personal information on our instructions or as otherwise agreed and they are subject to a duty of confidentiality.
7. Our storage and retention of your personal data
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements. Please contact us using the contact details in this Privacy Policy if you would like more information.
It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes.
In some circumstances we may anonymise your personal data so that it can no longer be associated with you, in which case we may use such information without further notice to you.
8. Your rights as a data subject
Under certain circumstances, by law you have the right to:
If you want to review, verify, correct or request erasure of your personal data, object to the processing of your personal data, or request that we transfer a copy of your personal information to another party, please contact us in writing using the contact details in this Privacy Policy.
You may have to pay an administration fee to access your personal data (or to exercise any of the other rights). We may refuse to comply with the request if your request for access is clearly unfounded or excessive.
What we may need from you
We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is another appropriate security measure to ensure that personal information is not disclosed to any person who has no right to receive it.
Your right to withdraw consent
In circumstances where you may have provided your consent to the collection, processing and transfer of your personal data for a specific purpose, you have the right to withdraw your consent for that specific processing at any time. To withdraw your consent, please contact us using the contact details in this Privacy Policy. Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose or purposes you originally agreed to, unless we have another legitimate basis for doing so in law.
9. Limitation of Liability
While Pennine Megagames takes efforts to ensure the proper and appropriate use of data provided by Pennine Megagames to third party companies, promotional partners or vendors, Pennine Megagames is not liable for any injuries, loss or damage of any kind arising from or in connection with the use and/or misuse of your collected personal information by the above-mentioned third parties.
Our website may contain links to other websites. Please note that we have no control of websites outside the www.penninemegagames.co.uk domain. If you provide information to a website to which we link, we are not responsible for its protection and privacy.
10. Changes to this Privacy Policy
We reserve the right to update this Privacy Policy at any time, and we will inform you when we make any substantial updates. We may also notify you in other ways from time to time about the processing of your personal information.
Pennine Megagames is committed to maintaining the privacy and security of your personal data. This Privacy Policy explains how we collect, use, share and protect your personal data. It has been written in accordance with the General Data Protection Regulation (GDPR) and guidance from the Information Commissioner’s Office (ICO).
Personal data is any information relating to an identified or identifiable natural person (known as a data subject).
It is important that you read this Privacy Policy so that you are aware of how and why we are using your personal data.
1. Who we are
Pennine Megagames is a “data controller”. This means that we are responsible for deciding how we hold and use personal information about you. Where we act as a data controller, we are required under data protection legislation to notify anyone who provides personal data to us, either directly or through a third party, of the information contained in this Privacy Policy.
If you have any queries about this Privacy Policy, please contact us at [email protected].
2. How we use your personal data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- Where we need to perform a contract we have entered into with you.
- Where we need to comply with a legal obligation.
- Where it is necessary for our legitimate business interests or those of a third party) and your interests and fundamental rights do not override those interests.
We may also use your personal data in the following situations, which are likely to be less common:
- Where we need to protect your vital interests (or someone else’s interests).
- Where it is needed in the public interest or for official purposes.
Generally we do not rely on consent as a legal basis for processing your personal data other than in relation to sending direct marketing communications to you via email. You have the right to withdraw consent to marketing at any time by contacting us.
3. The personal data we collect from you
Enquiries and Game Bookings
You may give us information about you by sending an enquiry to our website, by signing up to our marketing mailing list, by attending one of our events, or by corresponding with us by email, phone or otherwise.
When you request information, make enquiries about any of our services or events, or book to attend one of our events, we may collect the following categories of personal data about you:
- Personal contact details such as name, title, addresses, personal email addresses, county location, game experience and role preferences.
Marketing
Where you have explicitly consented to do so, we may use your personal data to inform you of special offers and new or existing services or events we offer that are similar to those that you have already purchased or enquired about. This may also include surveys or questionnaires so that we can learn more about your needs and interests.
From time to time we may use your personal data to offer you the opportunity to participate in contests, sweepstakes and other promotions. When you enter you should carefully review any rules, as they may contain additional information about our use of your personal data.
If you would prefer that we do not send such communications to you, please follow the opt-out links on any marketing message or contact us using the contact details in this Privacy Policy. Please also see the section entitled “Your rights as a data subject” in this Privacy Policy.
Our website
With regard to each of your visits to our website we may automatically collect the following information:
- technical information, including the Internet Protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
- information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from the site (including date and time);
- pages you viewed or searched for;
- page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.
We will use this information:
- to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
- to improve our site to ensure that content is presented in the most effective manner for you and for your computer;
- as part of our efforts to keep the site safe and secure;
- to measure or understand the effectiveness of advertising we serve to you and others.
Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.
Participants under the age of 18
We collect personal data as described above. However if you are under 18 years of age and want to request information, book a space, attend an event or contact us, you must ask your parent or guardian for permission and they must discuss your attendance with the game designer.
4. When and how we share your personal data with others
We may share your personal data with third parties where required by law, where it is necessary to perform our contract with you or where we have a legitimate business interest in doing so. The third parties will be their own data controller/s. This means that they are responsible for deciding how they hold and use personal information about you. Such third parties may include the following:
- Our game designers/administrators: We supply game designers and administrators with the name, email address, role preferences and any other details submitted through the contact form of any players who enquire about their game. These are used by the game designer to administrate the game and is necessary to fulfil their contract with you.
- Our service providers: We may share your personal data with other companies that perform certain services on our behalf. These services may include processing payments, providing customer service and marketing assistance. These service providers may be supplied with or have access to your personal data solely for the purpose of providing these services to us or on our behalf.
5. Transfer of your personal data to other countries
We do not generally transfer the personal data you provide to us to other countries which may be outside the European Economic Area (EEA).
The data protection laws in countries outside the EEA may not be as comprehensive or provide the same level of protection for your personal data as those within the EEA. In these circumstances, we will take appropriate steps to ensure that your personal data is handled as described in this Privacy Policy. Please contact us using the contact details in this Privacy Policy if you would like more information.
6. Security of your information
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal information to those who have a legitimate need to know. They will only process your personal information on our instructions or as otherwise agreed and they are subject to a duty of confidentiality.
7. Our storage and retention of your personal data
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements. Please contact us using the contact details in this Privacy Policy if you would like more information.
It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes.
In some circumstances we may anonymise your personal data so that it can no longer be associated with you, in which case we may use such information without further notice to you.
8. Your rights as a data subject
Under certain circumstances, by law you have the right to:
- Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
- Request correction of the personal that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.
- Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have exercised your right to object to processing (see below).
- Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal information for direct marketing purposes.
- Request the restriction of processing of your personal data. This enables you to ask us to suspend the processing of personal data about you, for example, if you want us to establish its accuracy or the reason for processing it.
- Request the transfer of your personal data to another party.
If you want to review, verify, correct or request erasure of your personal data, object to the processing of your personal data, or request that we transfer a copy of your personal information to another party, please contact us in writing using the contact details in this Privacy Policy.
You may have to pay an administration fee to access your personal data (or to exercise any of the other rights). We may refuse to comply with the request if your request for access is clearly unfounded or excessive.
What we may need from you
We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is another appropriate security measure to ensure that personal information is not disclosed to any person who has no right to receive it.
Your right to withdraw consent
In circumstances where you may have provided your consent to the collection, processing and transfer of your personal data for a specific purpose, you have the right to withdraw your consent for that specific processing at any time. To withdraw your consent, please contact us using the contact details in this Privacy Policy. Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose or purposes you originally agreed to, unless we have another legitimate basis for doing so in law.
9. Limitation of Liability
While Pennine Megagames takes efforts to ensure the proper and appropriate use of data provided by Pennine Megagames to third party companies, promotional partners or vendors, Pennine Megagames is not liable for any injuries, loss or damage of any kind arising from or in connection with the use and/or misuse of your collected personal information by the above-mentioned third parties.
Our website may contain links to other websites. Please note that we have no control of websites outside the www.penninemegagames.co.uk domain. If you provide information to a website to which we link, we are not responsible for its protection and privacy.
10. Changes to this Privacy Policy
We reserve the right to update this Privacy Policy at any time, and we will inform you when we make any substantial updates. We may also notify you in other ways from time to time about the processing of your personal information.